Privacy Policy
This policy explains how AstroTigya collects, uses, stores and protects customer information.
A. Information We May Collect
- Name
- Email address
- Phone / WhatsApp number
- Date of birth
- Time of birth
- Place of birth and birth location details
- Current situation and personal questions
- Astrology-related information provided by the customer
- Customer conversations with astrologers
- Transaction and payment-related information
- Website usage information
- Device and browser information where technically collected
B. How We Use Information
Information may be used to:
- Create personalized astrology reports
- Prepare Kundli / chart analysis
- Provide personalized guidance
- Answer customer questions
- Provide astrologer chat support
- Process purchases and memberships
- Provide customer support
- Improve services
- Prevent fraud and misuse
- Communicate important service-related information
C. Payment Information
Payments are processed through third-party payment providers. Payment details such as card information are handled by those providers under their own systems and policies, and AstroTigya does not store complete card details.
D. AI-Assisted Technology
AstroTigya may use technology and third-party service providers to assist with astrology calculations, content preparation, automation or service delivery. Final guidance is reviewed and supported by our astrologer team.
E. Astrologer Access
Relevant customer information may be accessible to authorized AstroTigya personnel and astrologers when required to prepare and deliver the purchased service.
F. Data Sharing
AstroTigya does not sell customer personal information. Information may be shared with trusted service providers where necessary to operate:
- Payments
- Hosting
- Analytics
- Customer support
- Communication
- Digital content delivery
- Other essential business operations
G. Cookies
The website may use cookies or similar technologies for functionality, analytics, security and user experience.
H. Data Security
Reasonable technical and organizational measures are used to protect customer information. However, no internet-based system can be guaranteed to be completely secure.
I. Data Retention
Information may be retained for as long as reasonably necessary for service delivery, business records, legal obligations, dispute resolution, security and legitimate business purposes.
J. User Rights
Where applicable, customers may contact AstroTigya regarding access, correction, deletion or other privacy-related requests.
K. Third-Party Links
AstroTigya may link to third-party services. Their privacy practices are governed by their own policies.
L. Policy Changes
AstroTigya may update this Privacy Policy when necessary.
M. Contact
For privacy-related questions, please use the official contact details listed on our Contact page.