Refund & Cancellation Policy

A. Digital Products & Services

AstroTigya provides personalized digital astrology products and services, including:

• Personal Life Blueprint — ₹1,999
• Relationship & Marriage Blueprint — ₹2,999
• Career & Business Blueprint — ₹2,999
• AstroTigya Astrologer Chat Membership — ₹999/month

These services involve personalized digital content, analysis, reports, audio/video guidance, and/or access to digital consultation services.

B. Cancellation

For recurring membership subscriptions, customers may cancel their subscription at any time through the respective payment platform/app or the subscription management method provided by AstroTigya.

Cancellation prevents future recurring charges but does not automatically create a refund for the billing period already paid for.

C. Refunds

Because AstroTigya products and services are digital and personalized:

• No refund is provided for completed or partially delivered digital services.
• No refund is provided for unused portions of a purchased service.
• No partial or pro-rata refunds.
• No refund because a customer changes their mind after purchase.
• No refund based solely on dissatisfaction with an astrological interpretation or prediction.
• No refund after a personalized report or content has been prepared or delivered.
• No refund after the customer has used the astrologer chat service.

Astrologer Chat Membership (₹999/month)

A refund may be considered only where the customer has genuinely not used the service at all and has not sent even one message, subject to applicable law and payment-platform rules.

If the customer sends even one message or otherwise uses the membership service, the payment is non-refundable.

D. Service Failure

If AstroTigya genuinely fails to provide a purchased service due to an issue caused by AstroTigya, the customer may contact support for review.

Any refund in such circumstances will be evaluated based on the specific situation and applicable law.

E. Payment Platform Rules

Where payment is processed through a third-party payment provider, refunds are also subject to that provider's applicable procedures and processing timelines.

F. Contact For Refund Questions

For any refund or cancellation question, please reach the AstroTigya team using the official contact details listed on our Contact page.

All provisions of this policy apply subject to applicable consumer protection laws and payment-platform requirements.